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Let's Build Better Together.
Whether you have a question about a product, need help with an order, or simply want to share your workshop setup, we're here to help.
At STRAIV, we believe every great workshop is built on great support. Our team is committed to helping makers spend more time creating and less time dealing with problems.
How Can We Help?
Product Questions
Not sure which Performance System™ is right for your workshop?
We'll help you find the best solution based on how you build, where fatigue starts, and what you're working on.
Order Support
Need an update on your order or shipping status?
We're happy to assist with:
- Order updates
- Shipping questions
- Delivery issues
- Product availability
- Returns & exchanges
Warranty & Quality
Every STRAIV product is selected with performance, durability, and reliability in mind.
If something isn't right, let us know and we'll work with you to make it right.
Partnerships & Business Inquiries
Interested in working with STRAIV?
We welcome conversations about:
- Content collaborations
- Creator partnerships
- Workshop influencers
- Product reviews
- Business opportunities
Email: business@straiv.co
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
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Customer Support
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Business Inquiries
Response Time
Monday – Friday
Typically within 24 business hours.
Before You Contact Us
You may find your answer faster in our Support Center.
- Frequently Asked Questions
- Shipping & Delivery
- Returns & Refunds
- Warranty Information
- Track Your Order
Built Around Makers
STRAIV isn't just another online store.
We're building a community dedicated to helping makers work longer, move better, and enjoy every hour in the workshop.
Whether you're building your first workbench or your hundredth cabinet, we're honored to be part of your workshop journey.
Thank you for building with STRAIV.
Build Longer. Finish Stronger.